I will tell you in this post how to fix the issue manually and how to clean it automatically using a special powerful removal tool. You can download the removal program for free here:

The file SPROTECTOR.DLL is identified as a virus dropper.
The dropper SPROTECTOR.DLL is used for downloading and installing other malware, Trojans, viruses by the commands received from the Command Center.
The file SPROTECTOR.DLL loads into the computer memory and tries to connect to the dangerous web site.
Usually the SPROTECTOR.DLL dropper does not infect the files on the computer and does not replicate itself on other computers.
Kill the SPROTECTOR.DLL process and delete the file SPROTECTOR.DLL.

Malware Analysis of SPROTECTOR.DLL
Full path on a computer: %Program Files%\ss helper\sprotector.dll

Detected by UnHackMe:

Default location: %Program Files%\ss helper\sprotector.dll

Removal Results: Success
Number of reboot: 1

SPROTECTOR.DLL is known as:

Trojan.Sprotector, ADW_SPROTECT, Win32:SProtector-A [PUP], Adware.BGuard.11, a variant of Win32.SProtector.A

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  • MD5: 2e705785860f95358dc9aa6ed402198b
The file tries to connect to the dangerous web site.
How to quickly detect SPROTECTOR.DLL presence?

  • HKLM\Software\Classes\CLSID\{B5922C38-6A01-C0CB-C951-10C22A1D75E9}\InprocServer32\: “%Common Appdata%\saveensharE\r_wdaj.dll”
  • HKLM\Software\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs: “c:\progra~1\sshelp~1\sprote~1.dll”
  • %Appdata%\Mozilla\Firefox\Profiles\gi17c3pt.default\extensions\
  • %Local Appdata%\Google\Chrome\User Data\Default\Extensions\eagomldojokcnajmekbhdamldkiacimk
  • %Common Appdata%\InstallMate
  • %Common Appdata%\saveensharE
  • %Common Appdata%\SummerSoft
  • %Program Files%\ss helper
  • %Common Appdata%\InstallMate\{89FF0652-F069-421B-A0F0-B84B521C24A4}\20130911105629.log
  • %Common Appdata%\InstallMate\{89FF0652-F069-421B-A0F0-B84B521C24A4}\Custom.dll
  • %Common Appdata%\InstallMate\{89FF0652-F069-421B-A0F0-B84B521C24A4}\Readme.txt
  • %Common Appdata%\InstallMate\{89FF0652-F069-421B-A0F0-B84B521C24A4}\Setup.dat
  • %Common Appdata%\InstallMate\{89FF0652-F069-421B-A0F0-B84B521C24A4}\Setup.exe
  • %Common Appdata%\InstallMate\{89FF0652-F069-421B-A0F0-B84B521C24A4}\Setup.ico
  • %Common Appdata%\InstallMate\{89FF0652-F069-421B-A0F0-B84B521C24A4}\TsuDll.dll
  • %Common Appdata%\InstallMate\{89FF0652-F069-421B-A0F0-B84B521C24A4}\_Setup.dll
  • %Common Appdata%\saveensharE\7fMOgjP.dat
  • %Common Appdata%\saveensharE\7fMOgjP.exe
  • %Common Appdata%\saveensharE\r_wdaj.dat
  • %Common Appdata%\saveensharE\r_wdaj.dll
  • %Common Appdata%\saveensharE\r_wdaj.tlb
  • %Program Files%\ss helper\sprotector.dll
  • %Program Files%\ss helper\uninstall.exe

I use UnHackMe for cleaning ads and viruses from my friend's computers, because it is extremely fast and effective.

STEP 1: Download UnHackMe for free

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UnHackMe is compatible with most antivirus software.
UnHackMe is 100% CLEAN, which means it does not contain any form of malware, including adware, spyware, viruses, trojans and backdoors. VirusTotal (0/56).
System Requirements: Windows 2000-Windows 8.1/10 32 or 64-bit. UnHackMe uses minimum of computer resources.

STEP 2: Double click on UnHackMe_setup.exe

You will see a confirmation screen with verified publisher: Greatis Software. Verified Publisher Greatis Software

Once UnHackMe has installed the first Scan will start automatically

Review the detected threats

STEP 3: Carefully review the detected threats!

Click Remove button or False Positive.


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