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in Remove a Virus by

Dear Dimitri,

Firstof all happy new year, wishing you all the best for 2020, you reanimator program once again saved my computer from a rootkit hidden in my firewall ZONEALARM.

I just wanted to reinstall your regrun software, but a troyan/virus prevents this from happening.

Anyway, I must say I am impressed with your software and family, I have spoken to Nathalia, you are lucky to have someone like her in your team. Looks fantastic too!

WIshing you all the best from the Netherlands,

Sincerely,

Daniel Otten

1 Answer

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by (58.1k points)

Hi Daniel,

Thank you for your feedback!

I ask you for additional assistance.
Please download our free Bootlogger software:
http://www.greatis.com/bootlogger.zip
Open it.
Wait for a couple of minutes while it creates the zipped log file.
Attach "bootlog.7z" to your ticket.

http://greatis/com/support

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