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in Remove a Virus by

None of the antivirus programs I've been using has worked to remove this piece of malware. This type of malware send unwanted pop-up ads over and over again. I've unallowed them to send me anymore but I'm wanting it to actually go away.

1 Answer

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by (58.6k points)

First:
1. Open UnHackMe,
2. Click "Help in Removal" button on the main screen.
3. Choose "Send us RegRunLog".
4. Enter your e-mail, name or nick.
5. Describe your problem.
6. Accept our Privacy Policy.
7. Click "Upload" button.
If you have any troubles with it, you can manually attach "regrunlog.txt" from your desktop and send us by e-mail to support@greatis.com.
I will check your log and send you a solution as soon as possible.

Welcome to Free Help in Malware Removal! Please, describe your problem with details, attach screenshots, log files, etc. This will speedup the problem solving.
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