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in Remove a Virus by

it doesnt remove the viruses the app. Does anyone know a way to finish this

1 Answer

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by (58.6k points)

Please, try the scan again to update AV databases.
These viruses are included into our database.

Also, I can help you to fix the issue:
1. Open UnHackMe,
2. Click "Help in Removal" button on the main screen.
3. Choose "Send us RegRunLog".
4. Enter your e-mail, name or nick.
5. Describe your problem.
6. Accept our Privacy Policy.
7. Click "Upload" button.
If you have any troubles with it, you can manually attach "regrunlog.txt" from your desktop and send us by e-mail to support@greatis.com.
I will check your log and send you a solution as soon as possible.

Welcome to Free Help in Malware Removal! Please, describe your problem with details, attach screenshots, log files, etc. This will speedup the problem solving.
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