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Hello! I used your program to remove the miner virus, but I also wanted to check my PC using Doctor Web Curiosity, when I entered it in my browser, it automatically closed along with the task manager, even before deleting the miner, I found two programs in the startup, this is a fake realtek audio and taskhostw after deletion, they disappeared from my startup, but when I enter them in the browser *taskhostw.exe * or *realtek_audio.exe * my browser is closing together with the task manager. Help me solve the problem!

System: Windows 10

1 Answer

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by (58.6k points)

First, download the latest version of UnHackMe from our site:
https://www.greatissoftware.com/unhackme.zip
1. Open UnHackMe.
2. Click the "Help in Removal" button on the main screen.
3. Choose "Send Log File to Support Center."
4. Enter your e-mail, name, or nick.
5. Describe your problem.
6. Accept our Privacy Policy.
7. Click the "Upload" button.
If you have any trouble with it, you can manually attach "regrunlog.txt" from your desktop and send it to us by e-mail at support@greatis.com.
I will check your log and send you a solution as soon as possible.
Video lesson: https://greatis.com/send-unhackme-log

Welcome to Free Help in Malware Removal! Please, describe your problem with details, attach screenshots, log files, etc. This will speedup the problem solving.
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