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When I try to install new video driver system says it's incompatible with this version of windows.

I have a serious Virus/worm on here. Can't delete suspicious files using your system because the display is just a big black block where your app displays what to do. My other PC is (ok) so far but it has the same thing and I don't dare try to update the video driver like I did with this PC. That's how the video problem started.

1 Answer

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by (58.6k points)

First:
1. Open UnHackMe,
2. Click "Help in Removal" button on the main screen.
3. Choose "Send us RegRunLog".
4. Enter your e-mail, name or nick.
5. Describe your problem.
6. Accept our Privacy Policy.
7. Click "Upload" button.
If you have any troubles with it, you can manually attach "regrunlog.txt" from your desktop and send us by e-mail to support@greatis.com.
I will check your log and send you a solution as soon as possible.

Let me know which driver do you want to install.
Attach a screenshot if possible.

Welcome to Free Help in Malware Removal! Please, describe your problem with details, attach screenshots, log files, etc. This will speedup the problem solving.
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