0 votes
in Remove a Virus by

When I receive a photo on Wechat, web version, the error "Unable to download the image" appears. In the Wechat phone, I can see the photo well.

1 Answer

0 votes
by (58.8k points)

I will help you!

Open UnHackMe.
Click the "Help in Removal" button on the main screen.
Choose "Send Log File to Support Center."
Enter your e-mail, name, or nick.
Describe your problem.
Accept our Privacy Policy.
Click the "Upload" button.
If you have any trouble with it, you can manually attach "regrunlog.txt" from your desktop and send it to us by e-mail at support@greatis.com.
I will check your log and send you a solution as soon as possible.
Video lesson: https://greatis.com/send-unhackme-log

Welcome to Free Help in Malware Removal! Please, describe your problem with details, attach screenshots, log files, etc. This will speedup the problem solving.
...