0 votes
ago in Remove a Virus by

After the discovery and removal of malware from the system, windows began being unable to launch the Windows Security app and will not start the Windows Defender Advanced Threat Detection Service. When I attempt to launch any app associated with the Windows Security app, I am presented a dialog that says, "This app can't open" Check the Store for more info about Windows Security. (Link to Windows Store labeled "Get help with this")

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1 Answer

0 votes
ago by (55.4k points)

First, download the latest version of UnHackMe from our site:
https://www.greatissoftware.com/unhackme.zip
1. Open UnHackMe.
2. Click the "Help in Removal" button on the main screen.
3. Choose "Send Log File to Support Center."
4. Enter your e-mail, name, or nick.
5. Describe your problem.
6. Accept our Privacy Policy.
7. Click the "Upload" button.
If you have any trouble with it, you can manually attach "regrunlog.txt" from your desktop and send it to us by e-mail at support@greatis.com.
I will check your log and send you a solution as soon as possible.
Video lesson: https://greatis.com/send-unhackme-log

Welcome to Free Help in Malware Removal! Please, describe your problem with details, attach screenshots, log files, etc. This will speedup the problem solving.
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