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in Remove a Virus by

i recently unknowingly installed SAntivirus Realtime Antivirus and i heard that this could be used to remove it but when i did multiple scans, unhackme detected about 21 threats but none were actually deleted or fixed and i dont know what to do.

1 Answer

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by (58.6k points)

Suggest you to uninstall SAntivirus using standard uninstall procedure.

I will help you to fix all issues:
1. Open UnHackMe,
2. Click "Help in Removal" button on the main screen.
3. Choose "Send us RegRunLog".
4. Enter your e-mail, name or nick.
5. Describe your problem.
6. Accept our Privacy Policy.
7. Click "Upload" button.
If you have any troubles with it, you can manually attach "regrunlog.txt" from your desktop and send us by e-mail to support@greatis.com.
I will check your log and send you a solution as soon as possible.

Welcome to Free Help in Malware Removal! Please, describe your problem with details, attach screenshots, log files, etc. This will speedup the problem solving.
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