an mkeeper.exe folder and a deprecated cookie file keep showing up but can't be removed and they crash my anti-spyware tools when I try to scan and remove them. UnHackMe can't detect them.
First, download the latest version of UnHackMe from our site: https://www.greatissoftware.com/unhackme.zip 1. Open UnHackMe. 2. Click the "Help in Removal" button on the main screen. 3. Choose "Send Log File to Support Center." 4. Enter your e-mail, name, or nick. 5. Describe your problem. 6. Accept our Privacy Policy. 7. Click the "Upload" button. If you have any trouble with it, you can manually attach "regrunlog.txt" from your desktop and send it to us by e-mail at support@greatis.com. I will check your log and send you a solution as soon as possible. Video lesson: https://greatis.com/send-unhackme-log