The file that was not detected is still there

Question

The file C:\Program Files\Google\Libs\WR64.sys that was not detected is still there, also after removing, it automatically appeares after restart, I checked lots of sites offering online scan of file and 2 antivir detected the isue, the rest of them not, i cannot delete this file using UnHackMe, what to do?

Answer 1

First, download the latest version of UnHackMe from our site:
https://www.greatissoftware.com/unhackme.zip
1. Open UnHackMe.
2. Click the "Help in Removal" button on the main screen.
3. Choose "Send Log File to Support Center."
4. Enter your e-mail, name, or nick.
5. Describe your problem.
6. Accept our Privacy Policy.
7. Click the "Upload" button.
If you have any trouble with it, you can manually attach "regrunlog.txt" from your desktop and send it to us by e-mail at support@greatis.com.
I will check your log and send you a solution as soon as possible.
Video lesson: https://greatis.com/send-unhackme-log