0 votes
ago in Remove a Virus by

I don 't even know if I have a virus or malware. Computer just runs slow and says low on disc space. I don't know how to free up space. Not too computer literate

1 Answer

0 votes
ago by (63k points)

Use this manual for cleaning the free space on your PC:
https://support.microsoft.com/en-us/windows/free-up-drive-space-in-windows-85529ccb-c365-490d-b548-831022bc9b32

If you want a free pro checkup for your PC, here’s a quick way to do it:

Open UnHackMe.
On the main screen, tap the "Help in Removal" button.
Select "Send Log File to Support Center."
Drop in your email, name, or nickname.
Please let us know what’s happening with your PC.
Agree to the Privacy Policy.
Smash that "Upload" button.
If you encounter any issues, you can locate the file called "regrunlog.txt" on your desktop and email it directly to support@greatis.com.

I’ll review your log and get back to you with a fix as soon as possible.

Here’s a quick video walkthrough: https://greatis.com/send-unhackme-log.

Hope that helps!

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