0 votes
in Remove a Virus by

Registration code provided in online receipt message is incomple and unusable. I've run your software and the problem I was experiencing (hijacked default setting in web browser) persist.

1 Answer

0 votes
by (54.9k points)

First:
1. Open UnHackMe,
2. Click "Help in Removal" button on the main screen.
3. Choose "Send us RegRunLog".
4. Enter your e-mail, name or nick.
5. Describe your problem.
6. Accept our Privacy Policy.
7. Click "Upload" button.
If you have any troubles with it, you can manually attach "regrunlog.txt" from your desktop and send us by e-mail to support@greatis.com.
I will check your log and send you a solution as soon as possible.

Also, add message about registration problems.
You wrote in the public QA forum.
Support center:
https://greatis.com/support

Welcome to Free Help in Malware Removal! Please, describe your problem with details, attach screenshots, log files, etc. This will speedup the problem solving.
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