0 votes
ago in Remove a Virus by

There is issues with the services running and the start up programs. I need help with, It does not look like the scan properly runs through and sometimes it never completes. Also there is many questions on the tasks my computer starts up with.

1 Answer

0 votes
ago by (64.9k points)

Hi,

You need to contact the support center and provide your log made using "Help in Removal" feature.
Here is the public place. Your log may contact the private information.
Folow the instructions:
1. Open UnHackMe.
2. Click the "Help in Removal" button on the main screen.
3. Choose "Send Log File to Support Center."
4. Enter your e-mail, name, or nick.
5. Describe your problem.
6. Accept our Privacy Policy.
7. Click the "Upload" button.
If you have any trouble with it, you can manually attach "regrunlog.txt" from your desktop and send it to us by e-mail at support@greatis.com.
I will check your log and send you a solution as soon as possible.
Video lesson: https://greatis.com/send-unhackme-log

Welcome to Free Help in Malware Removal! Please, describe your problem with details, attach screenshots, log files, etc. This will speedup the problem solving.
...