It says there is 2 malicious, i did scans, it always says not fixed, cant find a delete button

Question

I do scans, it always says it isnt removed it says 2 malicious but then after scan it says fixed:0
There isnt a button that says 'delete' or i cant find it, this is for a while i cant§ fix it can yall do smth abt it pls maybe add a delet button or make it easier but thanks!!!

Answer 1

UnHackMe did not remove the items automatically because you still need to confirm the action.

After the scan finishes, click the big red Fix or Remove button to approve the cleanup.

For a step‑by‑step guide, please see this manual on removing malware with UnHackMe:
https://greatis.com/unhackme/help/kb/remove-malware/how-to-start-removing-malware.htm
If it’s still not working, you can let us help you directly using Help in Removal:

1. Open UnHackMe.
2. Click the "Help in Removal" button on the main screen.
3. Choose "Send Log File to Support Center."
4. Enter your e-mail, name, or nick.
5. Describe your problem.
6. Accept our Privacy Policy.
7. Click the "Upload" button.
   If you have any trouble with it, you can manually attach "regrunlog.txt" from your desktop and send it to us by e-mail at support@greatis.com.
   I will check your log and send you a solution as soon as possible.
   Video lesson: https://greatis.com/send-unhackme-log

If you have any trouble with this, you can manually attach the file regrunlog.txt from your desktop and send it to us by email at support@greatis.com.

I will check your log and send you a solution as soon as possible.

You can also watch this short video lesson on how to send an UnHackMe log:
https://greatis.com/send-unhackme-log