Scan runs, but will not delete affected files.

Question

After running program once, I was still getting notifications from newscart.club. I ran scan again, and other malicious files were marked. Now that I have run scan, and seen the files on the list, the program will not let me continue farther along the process to get rid of same.

Answer 1

I will help you!

1. Open UnHackMe,
2. Click "Help in Removal" button on the main screen.
3. Choose "Send us RegRunLog".
4. Enter your e-mail, name or nick.
5. Describe your problem.
6. Accept our Privacy Policy.
7. Click "Upload" button.
   If you have any troubles with it, you can manually attach "regrunlog.txt" from your desktop and send us by e-mail to support@greatis.com.
   I will check your log and send you a solution as soon as possible.

Comments

Thank you. I will give this a try!