UnHackMe
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User Support

Dear Friend,

We are the Support Team. We are the experts on UnHackMe and we are ready and willing to help you.

Our staff is available to respond to your inquiries 24 hours a day, excluding holidays.

Submit a problem

  • First, please, read the Frequently Asked Questions. Probably, you will get answer on your question.
  • If you want to contact support team, please, open new support ticket.
  • Your message will be delivered to UnHackMe's staff immediately. This method is preferable to get help quickly.
  • UnHackMe support staff will contact you by e-mail whinin one or two business days.
  • You will receive a reply to your e-mail address. Also, you can control your messages via "View Open Tickets" feature.
Please, include information about your Windows, UnHackMe version.
Describe your problem in detail.

  Click for start: http://greatis.com/support

Attach your detailed system report made by Reanimator (included to the UnHackMe) and we will test your computer for malware/rootkits.

Suggest you to update Reanimator to the latest version: Download Reanimator

Reanimator automatically detects installed UnHackMe on your computer and updates it.

Look at the video lesson how to make the report and send it to the support center.

 

Send a virus sample for testing

 


Purchase
UnHackMe

Supported Windows NT4/2000/XP/2003/Vista/Seven.

Compatible with all known antiviral software.

Free updates. On-line support.

System Requirements.

What's new?
November 18 2009

Try UnHackMe 5.5 release

Resolving problem with Google redirect MAX++/TDSS rootkit (win32k.sys:1, win3k.sys:2).

Bagle Virus Removal Video

Malware Removal Blog


October 28 2009

Try UnHackMe 5.5 beta 3


September 21 2009

Braviax Rootkit Removal Video


September 11 2009

Try UnHackMe 5.5 beta 2


July 20 2009

Try UnHackMe 5.5 beta


December 25 2008
Released UnHackMe 5.0 Russian Edition
Free for non-commercial use! Download

December 22 2008

Try UnHackMe 5.0 release

Testimonial:

Your product is the only one on the market that has found and removed rootkits from my system, three rootkits to be precise. I have used other products but they don't measure up to UnHackMe.

Again, thank you.
Joseph Keeney


August 28 2008
Released UnHackMe 4.8 Russian Edition
Free for non-commercial use! Download

October 17 2007
UnHack your computer!

October 8 2007
Rootkit Removal using UnHackMe - Master Class

September 19 2007
UnHackMe Russian Edition 4.5 released for free

See the rootkit tests

Educational discount...

Rootkit Tests
Spooldr rootkit is No 1 in August

See more...

Send us a rookit
Rename your file to the "txt" extension.

File Search

They say
If your tool had not worked, I was going to rebuild my disk from scratch, loading all my apps, downloads, etc. This would have cost me probably 2 days of work.

Great news! What I did last night with UnHackMe just stumbling around the system has cleared the problem!!

I can't tell you how delighted I am.

All the best... Dave Gardner

Testimonials
Bob Schmulian:
Absolutely love it and have recommended to many people!

Ian Robinson:
It is FANTASTIC! It has saved my life on more than one occasion since I purchased it less than 6 months ago. I now would not run my system without it... it's worth many times the cost! The service and support are terrific. Helpful - friendly - and accommodating; and generally a reply is received within 12 hours. Just great.

Theodore Soucie:
Since RegRun was installed my system is more stable. I use to experience freezeup daily. I have not had a crash.

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