Desktop Secret Lock - Support

Welcome!

We are always glad to help you!

Frequently Asked Questions

  • Question: How to unlock my PC if I forgot my unlock password?
    Answer: You can unlock using USB stick, if you save your key on the stick.
    Otherwise, you need to reboot into Safe Mode,
    next delete "C:\Program Files (x86)\DesktopSecretLock\DesktopSecretLock.exe".
  • Question: I lost my serial key. How can I recover it?
    Answer: Let us know your order number or e-mail, used during purchase. We will send you back your key. It is free of charge.
  • Question: What to do if the Desktop Secret Lock stops working on the locked screen?
    Answer:
    1. Press CTRL+ALT+DEL.
    2. Choose the Task Manager.
    3. Click File in the menu, and choose Run.
    4. Locate the "C:\Program Files (x86)\DesktopSecretLock\DesktopSecretLock.exe"

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