Remove CLIENTHELPER-UPDATER\INSTALLER.EXE virus (Removal Guide)

What is CLIENTHELPER-UPDATER\INSTALLER.EXE?

Investigation Target: CLIENTHELPER-UPDATER\INSTALLER.EXE

Case: 13956
Investigation Date: December 10, 2024

Verdict:

CLIENTHELPER-UPDATER\INSTALLER.EXE is the Potentially Unwanted Program.

What is Potentially Unwanted Program?

Potentially Unwanted Programs (PUPs) are software programs that may not be necessarily harmful but can be troublesome and annoying for users.

They often get installed on computers without the users' consent and can cause various issues such as displaying unwanted advertisements, changing browser settings, or slowing down the system.

Harmful actions:

One such Potentially Unwanted Program that has been causing havoc on PC computers is the CLIENTHELPER-UPDATER\INSTALLER.EXE program.

This sneaky software is designed to infiltrate computers and cause a range of problems for users.

Symptoms:

When infected with the CLIENTHELPER-UPDATER\INSTALLER.EXE program, users may notice an increase in pop-up ads, redirections to unknown websites, or changes in their browser homepage and search engine settings. The program may also track users' online activity and collect their personal information without consent. Users may experience a significant decrease in their computer's performance and may find it difficult to remove the CLIENTHELPER-UPDATER\INSTALLER.EXE program from their system.

Distribution:

The CLIENTHELPER-UPDATER\INSTALLER.EXE program is often distributed through deceptive tactics such as bundling with freeware or shareware programs, spam email attachments, or fake software updates.

Users may inadvertently download and install the program when they are not careful while browsing the internet or installing new software.

Damage:

In conclusion, the CLIENTHELPER-UPDATER\INSTALLER.EXE program is a dangerous Potentially Unwanted Program that users should be wary of.

It is essential to have reliable antivirus software installed on your computer and be cautious while downloading software or clicking on suspicious links to prevent such malicious programs from infiltrating your system.

How to remove CLIENTHELPER-UPDATER\INSTALLER.EXE using UnHackMe?

STEP 1: Install UnHackMe (1 minute).

  1. Download UnHackMe from the official website.

      Free Download

  2. Double-click on UnHackMe.zip.
    Unzip all files from the zip to a new folder.
  3. Double-click on the unhackme_setup.exe.

    Start installing UnHackMe

  4. You will see a confirmation screen with a verified publisher: Greatis.
    Choose Yes.
  5. Then, you have to accept the license agreement.

    UnHackMe license agreement

  6. After that, choose a destination folder.

    Choose destination directory for UnHackMe

    7. Complete UnHackMe installation.

STEP 2: Scan for CLIENTHELPER-UPDATER\INSTALLER.EXE malware using UnHackMe (1 minute).

  • The first scan will start automatically.

    Remove malware with UnHackMe

STEP 3: Remove CLIENTHELPER-UPDATER\INSTALLER.EXE malware (3 minutes).

  1. Carefully inspect found items.
    Malicious items are marked with a red shield.
    Suspicious items are yellow.

    UnHackMe automatically creates a System Restore point before fixing!
    It is required to have the Windows System Restore active in case of deleting the important files to be able to recover them.

    Next step: click the red button: Remove Checked!

    Remove a virus using UnHackMe

  2. UnHackMe may ask for your confirmation to close all browsers.

    Please do it!

  3. If you want to quarantine files before deleting, check the box "Use file safe deleting."

    Fixing options

  4. And after all, you will see the results of your scanning and fixing process:

    Finish of removal process!

How to remove CLIENTHELPER-UPDATER\INSTALLER.EXE virus manually? (Virus removal guide)

  1. Uninstall all applications that you did not install and that you are not sure about.
    Uninstall Apps
      Know More
  2. Disable the browser extensions.
    Disable extensions
      Know More


  3. Disable Web Push Notifications in your browser.
    How to Manage Notifications in Your Browsers

  4. Reset your web browser settings.
    Reset your web browser settings

      Know More

  5. Use the Task Manager to close suspicious applications.
    Close Apps using the Task Manager
    Open the Task Manager. Select the Details tab. Right-click on the columns header and choose "Select Columns."
    Select Columns

    Check the box near the "Command line." Right-click on the suspicious process and choose "End Task" in the popup menu.
    End Task

  6. Use the Task Manager to disable unwanted startup programs.
    Disable Startup Programs
    Open the Task Manager. Select the Startup tab. Right-click on the program and choose "Disable" in the popup menu.
  7. Check the browser's shortcuts Target property.
    Check Shortcut Property

    Delete the web link added by the virus to the browser's command line.
    Carefully inspect the command line. The virus can replace the path to the browser with the path to the virus browser.

  8. Use the Task Scheduler to delete the harmful scheduled tasks.
    Open Task Scheduler

    Search the task that contains the web link: CLIENTHELPER-UPDATER\INSTALLER.EXE. Malicious Scheduled Task


      Know More


  9. Disable suspicious services using the Service Manager.
    Open Service Manager


      Know More


  10. Remove the registry keys or values include the string: CLIENTHELPER-UPDATER\INSTALLER.EXE.
    Open Registry Editor

  11. Investigate the DNS properties of your network connection.
    DNS server settings

    Set the IP addresses of your provider or well known public DNS servers.

      Know More

STEP 4: (optional)

    • Clear your browser cache, cookies, browsing history.
      Chrome: Press CTRL+Shift+Del keyboard combination or open Settings, Privacy and security, Clear browsing data.
      Clear cache, cookies, browsing history in Google Chrome
    • Delete temporary files.
      Open Start menu, type: disk cleanup, choose Disk Cleanup from the results.
      Another way: press Win+R, type: cleanmgr, hit Enter.
    • Clean the Recycle Bin.

Questions? Suggestions?



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Posted on by Dmitry

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