0 votes
in Remove a Virus by

Need help to remove this "Yahoo" malware from my pc. I´ve found and downloaded "Unhackme" exactly to get this off my Windows 10 OS, but the software does not recognize this as malware, and so I cannot remove it. Need kind of help, please (?)Each time I open a new window, and type "whatever" in that new address bar window, I get this "Yahoo Search" as attached
!a full screen "screenshot"]2

1 Answer

0 votes
by (58.6k points)

I will help you!

  1. Open UnHackMe,
  2. Click the "Help in Removal" button on the main screen.
  3. Choose "Send us RegRunLog".
  4. Enter your e-mail, name, or nick.
  5. Describe your problem.
  6. Accept our Privacy Policy.
  7. Click the "Upload" button.
    If you have any trouble with it, you can manually attach "regrunlog.txt" from your desktop and send us by e-mail to support@greatis.com.
    I will check your log and send you a solution as soon as possible.

https://greatis.com/unhackme/help/kb/removal/what-is-the-help-in-removal-service.htm

Welcome to Free Help in Malware Removal! Please, describe your problem with details, attach screenshots, log files, etc. This will speedup the problem solving.
...