uses too much ram and takes too much time uploading pages

Question

I believe my Laptop has been hacked! It has cost me $200 off a gift card so far and I don't know how they got the info due to the fact i just activated it then it was used! Your app had found 2 possible links that were created by Dell Tech support and came up as Virus's! I will send 2 screenshots via email to you so you can see them.

Respectfully, Michael K

Answer 1

I will help you!

1. Open UnHackMe,
2. Click the "Help in Removal" button on the main screen.
3. Choose "Send us RegRunLog".
4. Enter your e-mail, name, or nick.
5. Describe your problem.
6. Accept our Privacy Policy.
7. Click the "Upload" button.
   If you have any trouble with it, you can manually attach "regrunlog.txt" from your desktop and send us by e-mail to support@greatis.com.
   I will check your log and send you a solution as soon as possible.

https://greatis.com/unhackme/help/kb/removal/what-is-the-help-in-removal-service.htm