I have vjr2ws.unrelered.xyz and your product didn't find it

Question

I have a virus vjr2ws.unrelered.xyz and I can't get rid of it nor did your product find it after a full scan...how do I remove it?

Answer 1

I will help you!

1. Open UnHackMe,
2. Click the "Help in Removal" button on the main screen.
3. Choose "Send us RegRunLog".
4. Enter your e-mail, name, or nick.
5. Describe your problem.
6. Accept our Privacy Policy.
7. Click the "Upload" button.
   If you have any trouble with it, you can manually attach "regrunlog.txt" from your desktop and send us by e-mail to support@greatis.com.
   I will check your log and send you a solution as soon as possible.

https://greatis.com/unhackme/help/kb/removal/what-is-the-help-in-removal-service.htm