Question

There is a virus called conres.dll which is found in the user temp folder. the software is able to delete it but each time my laptop boot the malware reapears on the same location. so the sofware which is autogenerating this virus cannot be found or removed

Answer 1

I will help you!

1. Open UnHackMe,
2. Click the "Help in Removal" button on the main screen.
3. Choose "Send us RegRunLog".
4. Enter your e-mail, name, or nick.
5. Describe your problem.
6. Accept our Privacy Policy.
7. Click the "Upload" button.
   If you have any trouble with it, you can manually attach "regrunlog.txt" from your desktop and send us by e-mail to support@greatis.com.
   I will check your log and send you a solution as soon as possible.

https://greatis.com/unhackme/help/kb/removal/what-is-the-help-in-removal-service.htm