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in Remove a Virus by

So,today I was using my PC as normal when suddenly it became REALLY slow. I went on task manager to look for the problem. Thankfully nothing was wrong and it was just my internet connect.

Right before I left task manager I found a process called Altruistics.exe which I did not remember downloading. I searched up what it was on the web and found out it was a trojan. I immediately went on to delete it but the task was open so I was unable to uninstall it. It was also REOPENING the same task so it'd be impossible. Right after I'd end the task, another Altruistics.exe would start seconds later. I tried doing my best, timing to uninstall it at the right time but it just wouldn't work. Even when I "Fixed" it through UnHackMe it'd just pop up again.

I am in urgent need of help and I require assistance.
Thank you.

1 Answer

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by (58.6k points)

I will help you!

  1. Open UnHackMe,
  2. Click the "Help in Removal" button on the main screen.
  3. Choose "Send us RegRunLog".
  4. Enter your e-mail, name, or nick.
  5. Describe your problem.
  6. Accept our Privacy Policy.
  7. Click the "Upload" button.
    If you have any trouble with it, you can manually attach "regrunlog.txt" from your desktop and send us by e-mail to support@greatis.com.
    I will check your log and send you a solution as soon as possible.

https://greatis.com/unhackme/help/kb/removal/what-is-the-help-in-removal-service.htm

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