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in Remove a Virus by

virus transferred throuh chrome
affects only one account

1 Answer

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by (58.6k points)

I will help you!

  1. Open UnHackMe,
  2. Click the "Help in Removal" button on the main screen.
  3. Choose "Send us RegRunLog."
  4. Enter your e-mail, name, or nick.
  5. Describe your problem.
  6. Accept our Privacy Policy.
  7. Click the "Upload" button.
    If you have any trouble with it, you can manually attach "regrunlog.txt" from your desktop and send us by e-mail to support@greatis.com.
    I will check your log and send you a solution as soon as possible.

https://greatis.com/unhackme/help/kb/removal/what-is-the-help-in-removal-service.htm

by

i am so sorry i never checked my email
i figured the issue was due to my bookmarks/extensions saved on the account. meaning when i try to import my bookmarks/extensions it also imports the virus.
my solution was just not to import them and it works fine

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