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I added full control for Authentcated users for the folder and passutils.exe app.

I scanned the passutils folder and no virus was found.

I checked Windows defender and it wasnt blocking the app.

I ran the MSRT tool and no malicious software was found.

I found it C:\passutils\passutils.exe at
Computer\HKEYCURRENTUSER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store

I ran the compatibility troubleshooter, the app will not run. The properties are indentical to the other installations on window 10 that does run

1 Answer

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by (62.9k points)

We have no relation to the passutils software.
I suspect that the software depends on other software that is missing on your PC.
It may be the Microsoft run-time library DLLs or a specific .NET version.

Use Microsoft Procmon logging to monitor the start of the passutils.exe and check for errors:
https://techcommunity.microsoft.com/blog/iis-support-blog/basic-steps-for-making-a-process-monitor-procmon-capture/348401

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