Frequently Asked Questions

How to remove malware with UnHackMe?


Use this manual


What is Networks Shield?


Read detailed information
UnHackMe detects AFX rootkit after upgrading to Windows 10.

You use old version of UnHackMe!
First, download and install latest UnHackMe version.
Answer FALSE POSITIVE on AFX rootkit alert.

Is it UnHackMe compatible wth my antivirus?

UnHackMe is compatible with AVG, AVAST, Symantec, Microsoft, McAfee, Malwarebytes, K7, F-Prot, WebRoot, Norman, TrendMicro, Kaspersky, BitDefender, Agnitum, Ad-Aware, Sophos, Comodo, DrWeb, Emsisoft, ESET-NOD32, Panda etc.

Where can I find UnHackMe's latest version?

Homepage:

http://www.unhackme.com

Mirrors:

How can I install UnHackMe on the Windows NT/2000/XP/Vista/Seven?

You must logon to Windows as Administrator to install/uninstall/use UnHackMe.

What does an evaluation mean?

You can run UnHackMe for 30 days for testing its functionality and reliability. After that you must order UnHackMe or uninstall it.

What does UnHackMe do with my computer after evaluation time expire?

Nothing. Your computer is safe. UnHackMe will work while you do not enter unlock code. That's all!

Is there any difference(s) feature-wise and functionality-wise among the different kind of licences?

  • UnHackMe Pro is different than UnHackMe by its functionality. More...
  • UnHackMe Education is an usual UnHackMe but only for education users. More...
  • UNHackMe Roaming is portable version of UnHackMe for working on different computers without installing UnHackMe. More...
System Requirements

  • Windows 10, 8.1, Windows 7, Windows XP, Windows 2000, Windows 2003, Windows 2012 Server, Windows 2008 Server, Windows 2003 Server.
  • 256 MB RAM
  • 40 MB of free disk space
  • Compatible with all known antiviral software.
Why UnHackMe asks you to confirm what you are a human?

This may happened because of https://virustotal.com privacy policy.

UnHackMe may use Virustotal information as an additional (not main) source of information.

It does not mean that UnHackMe is a "Virustotal antivirus".

UnHackMe uses your own antimalware database.

You can confirm humanity and get an additional information or skip it.

How to Register your UnHackMe?

Look at the manual

I am a registered user and I lost my registration information.

Visit our support center. Open new ticket, send your reqest. Provide use your order number or name/e-mail person used during purchased.

We will send you registration information. You don't need to order again. If you change your e-mail address, please notify us.

Is my order secure?

Greatis Software assures the security of your credit card information with Secure Sockets Layer (SSL) encryption technology.

Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. SSL encrypts the transmissions from our e-commerce servers as well as your computer. SSL encryption works by forming a matched pair with the transmission from your compute transmission and our server, so that only data to and from these sources can be valid.

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

If you still do not wish to transmit your credit card details by Internet, you are welcome to transmit them by telephone by calling Sales:

USA

Telephone Orders
Toll Free: 877-353-7297
Regular: 425-392-2294

Product ID=2078-6

Do I have to pay Sales/VAT Tax?

We charge applicable tax if it is required. Tax is automatically computed on product's price.

Pursuant to the Digital VAT Directive, as of 1st July 2003, European customers will be charged VAT (Tax) on all downloadable digital products and services. If tax is applicable for your region, the correct amount will be calculated and displayed on the confirmation page prior to being charged on your credit card.

I have no credit card

You can pay by bank wire transfer or by check. We accept checks by US, CAD or UK checks or International Money Orders.

You can pay by PAYPAL.

You will need to pay extra fee for manual processing.

Click on the order link, choose payment method and follow instructions.

How to uninstall UnHackMe?

There are many ways to do it:

  1. Open Start menu, Settings, Control Panel, Add/Remove Programs.
  2. Open Start menu, Programs, UnHackMe, Uninstall.
You must restart your computer to finish uninstallation.