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in Remove a Virus by

good day, for the last week I have had major issues with my computer. Culminating when I turned it on this morning, at boot up, some program came up deleting my partitions in C and my hard drive. I turned off the computer, went to desktop and now my anti virus program AVG says it is broken and not repairable. I used your program in boot up and it found nothing. I am at a loss and would like some help. Thank you so much.

1 Answer

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by (36.2k points)

I will help you!

  1. Open UnHackMe,
  2. Click the "Help in Removal" button on the main screen.
  3. Choose "Send us RegRunLog".
  4. Enter your e-mail, name, or nick.
  5. Describe your problem.
  6. Accept our Privacy Policy.
  7. Click the "Upload" button.
    If you have any trouble with it, you can manually attach "regrunlog.txt" from your desktop and send us by e-mail to support@greatis.com.
    I will check your log and send you a solution as soon as possible.



Thank you so much for your assistance. I am not tech savvy and your instructions seem simple.
One last question, since my problem was/is happening during boot up, should I run this program during boot up or at the desk top?

Have a wonderful day.

Welcome to Free Help in Malware Removal! Please, describe your problem with details, attach screenshots, log files, etc. This will speedup the problem solving.