Returns and Refund Policy

At Greatis Software LLC, we want you to be completely satisfied with your purchase of UnHackMe software.
Because we offer a fully functional 30-day free trial to test the software's features before purchasing, we are confident in the value our software provides.
However, if you are not satisfied, we offer a straightforward refund policy.

1. 30-Day Money-Back Guarantee
   We offer a 30-day money-back guarantee on all UnHackMe software licenses. If you are not completely satisfied with your purchase, you are eligible for a full refund within 30 days from the date of your purchase.
2. Digital Delivery & Returns Condition
   No Physical Returns:
   Because UnHackMe is a digital software product delivered via instant download and email license key, there are no physical items to ship back to us.

   Product Condition: To qualify for a refund, you must agree to cease all use of the software license and uninstall UnHackMe from your devices upon the issuance of your refund.

3. How to Initiate a Refund
   To request a refund within your 30-day window, please follow these steps:
   1. Open a support ticket at: https://greatis.com/support.
   2. Include your full name, the email address used during purchase, and your Order Number.
   3. State your reason for requesting a refund (this helps us improve our product, though it is not a barrier to your refund).
4. Refund Processing and Timeline
   No Restocking Fees: There are no restocking or processing fees for digital refunds.

   Refund Method: All approved refunds will be credited back exclusively to the original payment method used at checkout.
   Timeline: Once your request is received and verified, we will process the refund promptly. Please note that it may take additional time for your bank or credit card company to post the funds to your account.

5. Contact Us
   If you have any questions about our UnHackMe return and refund policy, please reach out to us:
   • Email: support@greatis.com
   • Support Page: https://greatis.com/support.